Contact
Talk to a person, not a queue.
Call, write or walk in. Our advisors answer in Kinyarwanda, English and French, and we reply to every message within one working day.
Reach us directly
Call us
+(250) 788 167 600
*519# from any phone
Email us
info@amifa-rw.net
Visit the head office
KN 4 Avenue, Kiyovu/Nyarugenge
YYUSSA CITY CENTER, 4th floor
Kigali
Opening hours
Monday to Friday, 8:00 to 18:00
Saturday, 9:00 to 13:00 at market branches
Send us a message
Tell us what you need — an account, a loan, a tariff question or a complaint. Your message opens in your email app, addressed to our team.
Good to know
- Prefer to talk in person? Seven branches across Rwanda, same prices at every counter.
- Complaints: raise it with the branch manager first. Unresolved within five working days, write to the head office.
- Never share your PIN or full password with anyone — we will never ask for them.
Apply for a loanBring your plan. We
Bring your plan. We
will price it openly.
Apply online, or walk into any of our seven locations across Rwanda.